Reference

How bvb88 Handles Your Personal Data

When you open an account with us, we collect only what we need to run your account, process payments through bKash, Nagad or Rocket, and keep your details secure.

Account data protectedbKash, Nagad, Rocket payment data handled securelyYour rights clearly statedContact us to request changes

Explore the Lobby Read FAQ

HOW WE PROTECT YOU

Data Handling and Account Security at bvb88

We apply security measures at each stage of your account lifecycle — from the moment you register through every deposit and withdrawal you make. Cookies, session tokens and data retention are all managed with the intention of keeping your account accessible to you and inaccessible to anyone else. Here is how each area works in practice.

Cookies and Session Tokens

We use cookies to keep you logged in across browser sessions and to remember your device. You can clear cookies at any time, but this will end your active session and require you to log in again.

Payment Data Handling

When you deposit via bKash, Nagad or Rocket, only the transaction reference and amount are stored. We never store your full mobile wallet PIN or banking credentials on our servers.

Data Retention and Deletion

Active account data is retained while your account remains open. If you close your account, we retain transaction records only as long as required under applicable local law and then delete them.

Who to Contact for Changes

To update, correct or request deletion of your personal data, contact support from your registered number or email. We verify your identity before processing any data change request.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access the data we hold on your account, request a correction, or ask us to delete your information, you can reach our support team through any of the channels below. We aim to respond to all data-related requests as quickly as the verification process allows. Always contact us from the phone number or email address linked to your account so we can confirm your identity before making any changes.

Live Chat Start a live chat session from your account dashboard. Available directly from the mobile browser or app view for account-holders.

Email Support Send your data request or privacy query to our support email. Include your registered mobile number so we can match your account.

Account Help Centre Log in to your account, head to the Help section, and raise a privacy ticket. We handle data requests through the same verified account path.

What We Collect and Why It Matters

bvb88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect the information you submit when you register: your name, contact number, email address, and the payment method you use — whether that is bKash, Nagad or Rocket. When you make a deposit or request a withdrawal, the transaction reference tied to your mobile wallet

1
is logged against your account so we can verify the movement and match it to your wallet. We also collect device identifiers and session data when you access the platform from your phone or browser. This helps us detect unauthorised login attempts and keep your account
2
secure. Usage data — which sections of the platform you visit and how long you stay — is collected in aggregate form to improve how the platform works. We do not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad
3
and Rocket is limited to what those processors need to complete your transaction. Retention periods vary by data type: account credentials are kept while your account is active, and transaction records are held for as long as required under applicable law. Your use of this platform
4
and our handling of your data are subject to the laws of your local jurisdiction and the eligible regions we operate in.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy Rights

These are the questions we hear most often about how your data is managed, what rights you have, and how to act on those rights. If your question is not here, reach out through live chat or the account Help section.

We collect your name, contact number, email address and the mobile wallet you use — bKash, Nagad or Rocket. Device identifiers and session data are also collected each time you access the platform.

Yes. Submit a data access request through live chat or email from your registered contact. We verify your identity first, then provide a summary of the data held on your account.

We share data only with payment processors — bKash, Nagad, Rocket — strictly to complete your transactions. We do not sell your personal data to advertisers or unrelated third parties.

Contact our support team from the phone number or email linked to your account and request deletion. We process it after identity verification, subject to retention requirements under applicable local law.

Transaction records tied to bKash, Nagad and Rocket payments are kept for as long as local law requires after your account is closed. Active account data is retained while your account remains open.

We use cookies to maintain your login session and recognise your device. You can clear them in your browser settings at any time, though doing so will log you out of your current session.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoFAQ InfoCrash Velocity

How bvb88 Handles Your Personal Data

Data Handling and Account Security at bvb88

Cookies and Session Tokens

Payment Data Handling

Data Retention and Deletion

Who to Contact for Changes

Reach Us About Your Privacy Rights

Common Questions About Your Privacy Rights

01 What personal data does bvb88 collect when I open an account?

02 Can I see all the data bvb88 holds on me?

03 Does bvb88 share my data with third parties?

04 How do I request that my account data be deleted?

05 How long does bvb88 keep my transaction records?

06 Does bvb88 use cookies, and can I turn them off?

Privacy Policy

Related pages

Related pages